Resources

We don’t know each other yet, so you might be looking for a freebie to find out more about how I can help, suss me out a bit more or just curious. Whatever your reason, go for it!

An ebook titled "Auditing & Improving Your Customer Journey" with the subtitle "E-book for Small Business Owners" attributed to Becky Stevenson. The book co includes circular elements and is presented as a screenshot featuring text and illustrations.

Free e-book for small business owners: Auditing & improving your customer journey

This e-book will help you work through the tricky job of reviewing, mapping and improving your customer journey.

  • It explains the different elements you need to consider when auditing and improving your customer journey.

  • It provides you with prompts and exercises to answer important questions.

The best customer journey will save you time and give you a lot more headspace. Over time, this will enable you and your business to grow and develop even further!

This e-book is a super light version of my book Streamline Your Admin: Choosing the Right Software to Manage and Organise Your Small Business, which is available on Amazon.

But don’t be put off by “super light”—it’s 23 pages of high-quality information without the fluff!

Download your free copy now!


New Client Onboarding Templates and Guide

Helping you to build a stress-free business!

What you’ll get:

  • 22 jam-packed pages

  • Canva template - add your font, branding and images

  • A template to follow

  • Example wording and suggestions

  • A complete example to see how it could look

  • Brainstorming questions to help you build the best client onboarding handbook

  • Hints, tips and advice on what to include, why and how it will help