Hi I’m Becky
I’m a business systems consultant & strategist - which is basically a ‘doctor’ for businesses.
I work with corporate companies and small to medium-sized businesses to help diagnose and treat their business problems. Which saves them time - and can also help them make more (or save) money.
For bigger businesses, this is typically around increasing staff productivity, performance and compliance. It can also be about process diagnostics and mapping.
With smaller businesses, it’s often about pushing through an income plateau or sales drought, fixing ‘leaky’ sales and marketing funnels and helping them to get “more organised” with their business operations.
My areas of expertise are;
Business Operations & Systems
Process Improvement
Process Mapping
Customer Journey Improvement
How I work
I provide business systems strategy, consultancy and implementation.
Which essentially means:
Listening to the client, understanding their problem(s) - and their key goals
Carrying out an investigation/audit so I can diagnose the problem
Prescribing the right solution/treatment plan to achieve the client’s goals (i.e. the best systems/processes)
Treating the problem (i.e. helping with implementation - if needed).
Some clients are happy for me to deliver 1-3 (i.e. the diagnosis and the plan/strategy) - and carry out the implementation themselves (including building out their own systems and processes).
Others invest in my help (i.e. implementation support). This means I’ll typically build out the systems and processes on their behalf, then work with the client - and/or their team - on implementation over a specific time period (short or long term).
Why me?
I have 25 years of business systems experience in various corporate settings across various industries- including higher education, construction, local government, waste management and health/wellbeing.
My background in systems and processes helped me build my first business to six figures in two years - whilst employed full-time (this is not something I recommend! Hello burnout).
Making me the ideal person to help other small business owners scale their businesses. I get it. I’ve done it. I’ve made the mistakes, and I show you how to avoid them.
I’ve helped 100s of small business owners increase their income and productivity and reduce their working hours by helping them implement key business systems, including lead generation and sales, building a team of freelancers/contractors, and implementing automated tech systems.
I have a particular interest in supporting neurodivergent business leaders and team members - having been diagnosed with ADHD myself in my 30s.
This gives me a unique insight into some of the executive function challenges neurodivergent people can experience with creating, implementing and following systems/processes - and practical strategies to help.
Testimonials
‘We’ve saved hours of work - and hundreds of pounds on software’
When I started working with Becky, we spent hours each week on ‘manual’ admin tasks to onboard new clients.
We had some automation in place - but it wasn’t working effectively.
Becky helped us identify what wasn’t working with our onboarding process - including which software we needed to get things working better.
This has saved us hours of time on onboarding admin - time our marketing specialists can redirect to client delivery. We also saved £500 in switching software providers which was an added bonus.
Sophie Blackmore, Happy Marketer Ltd
‘I’ve taken on more clients - and have more time to spend with family’
Before I started working with Becky, my business felt chaotic. I didn’t have a system for managing client enquiries or sending out proposals.
Becky helped me create packages for my services (including a fee structure) - and a brochure I can send to prospective clients - which feels far more professional than what I used to send.
She also helped me create systems to manage my diary and key documents (including confidential notes from client sessions). All of this has helped me reduce the time I spend on admin each week, freeing me up to take on more clients - and have more ‘down time’ with my family.
Eve Ovenden, Occupational Therapist